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Frequently Asked Questions
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System requirements?
Win7, Vista or XP, Outlook '03, '07 or '10, Exchange or POP access.*
What's my registration key?
If you have previously registered, retrieve your registration key here.*
The add-in is not loading. How do I re-enable?
Outlook sometimes disables add-ins. Follow these instructions to restore.*
How do I troubleshoot issues?
Follow these detailed instructions to identify and resolve problems.*
How do I contact support?
If you are unable to resolve your issue following the troubleshooting steps above, post your question in our Features & Support Forums.
More FAQs
Using ClearContext
1.
Getting Started
A brief introduction to ClearContext Pro.2.
Online Tutorials
Several short video tutorials demonstrate ClearContext features.3.
User Guide
Our User Guide describes the product in detail.*