Welcome to the new ClearContext
The new ClearContext is an all inclusive service featuring automatic updates to the latest software, included support and available access to early releases.
The new ClearContext will provide the following benefits:
- More frequent updates, both large and small
- Completely automatic upgrades without manual intervention in most cases
- Optional access to beta/early update channel, controllable by you
- Flexible billing with a low monthly cost or a discounted yearly option
- Ongoing access to support, as opposed to the 60 days included with ClearContext Professional
- Use on up to 5 computers for the same user, up from 2 on ClearContext Professional
- Outlook 2016, 2013, 2010, 2007
- Windows 10, 8.1 and 7
- POP/SMTP, Exchange (Cached Exchange Mode Recommended), Google Apps, Exchange Active Sync (EAS) for hotmail/outlook.com accounts
MYN User Notes:
ClearContext now works with the MYN Views Outlook add-in to provide the equivalent MYN support as in the past. The MYN Views add-in in installs and maintains the MYN Outlook views, and enables MYN mode in ClearContext so that ClearContext configures itself to the MYN mode of operation.
Licensed users of the previous MYN-ClearContext Pro product can obtain a complimentary license to the MYN Views add-in here: http://mynviews.com/pro_migrate/
FREQUENTLY ASKED QUESTIONS
Q: When is the new ClearContext available?
A: The new ClearContext is available immediately! Click on any download link on our web site to download the new ClearContext.
Q: Why is this new product necessary?
A: ClearContext is embracing integration with the cloud and ability for ClearContext to provide services remotely. Initially, this will provide tremendous benefits in updating the product more rapidly and easily. Down the line, we see the cloud integration making possible even more capabilities that would not be possible with the legacy standalone ClearContext Professional.
Q: What are the new features you are planning?
A: The first new capability you will notice are the seamless automatic updates. The product will automatically update itself in the background, and you will receive a notification whenever you have been updated to a new version. We have already released several updates including enhancements to AutoFile. Coming up next is an overhaul of the Dashboard. We will be communicating ongoing regular updates on upcoming new features and enhancements.
Q: What is the cost to upgrade to the new ClearContext
A: ClearContext is priced at $8.95 per month or $79.95 per year.
Q: What will be happening ClearContext Professional?
A: While ClearContext Professional will continue to function within the original compatibility limits, development will cease and support will be phased out. We hope you will join us in the new ClearContext experience.
Q: What about Connect subscriptions?
A: Connect subscriptions will be active until their expiration date or to November 30, 2017, whichever comes first. Connect Priority Support will be accessible during that time. Active Connect subscribers who migrate to the new ClearContext can convert their subscription into a service credit of $30 applied to the first year. Connect members should contact support if they would like to make this transition.
Upgrading from ClearContext Pro
If the older Clearcontext Pro is installed, it must be uninstalled. Please shut down Outlook and uninstall ClearContext Pro from the Windows Control Panel before running the ClearContext installer.