Complete Removal of ClearContext from Windows
In a typical ClearContext uninstall from Windows Control Panel, some remnants of the program are left in the registry to ensure that upgrades go through as expected. The following batch file(s) can be used to more thoroughly remove ClearContext from corrupted Windows/Outlook installs. If ClearContext is no longer running, first try re-enabling via COM Add-ins and Disabled Items by following directions in our FAQ.
Only use the process below if you are experiencing major issues that prevent the product from functioning. This process will delete all ClearContext preferences and backup AutoAssign rules to a file. If the process is run more than once, the AutoAssign backup will be overwritten. Proceed with caution.
To completely remove ClearContext from your PC:
- Uninstall ClearContext via Windows Control Panel if you have not done so already.
- Save the file below that corresponds to the version of ClearContext you were running to your hard drive. If you are unsure which version you were running, use the top link.
- Right click the downloaded file on your hard drive and select Extract All.
- Open the folder the files were extracted to and run ims_complete_removal.bat.
- Follow directions to completely remove ClearContext. This includes running the Windows Installer Cleanup Utility (msicuu2.exe) when instructed. See additional instructions below.
- If you continue to have troubles after running this process once, repeat for all previous versions of ClearContext that you have installed.
ims_removal_5.4.5.zip ims_removal_5.4.4x64.zip
ims_removal_5.4.4.zip ims_removal_5.4.4x64.zip
ims_removal_5.4.3.zip ims_removal_5.4.3x64.zip
ims_removal_5.4.2.zip ims_removal_5.4.2x64.zip
ims_removal_5.4.1.zip ims_removal_5.4.1x64.zip
ims_removal_5.4.0.zip ims_removal_5.4.0x64.zip
ims_removal_5.3.0.zip ims_removal_5.3.0x64.zip
ims_removal_5.2.2.zip ims_removal_5.2.2x64.zip
ims_removal_5.2.0.zip ims_removal_5.2.0x64.zip
Running the Windows Installer Cleanup Utility
When instructed by the script above to run the Windows Installer Cleanup Utility, follow these directions:
- Install the application by right-clicking msicuu2.exe, selecting Run
As Administrator and granting permission if asked to do so.
- Once installed, run the Windows Install Clean Up from your Program
Files on the Windows start bar:
- Navigate to ClearContext in the Programs list and click Remove.
Note that this list is not alphabetical - ClearContext may be at at
the bottom of the list:
- Repeat if there are multiple instances of ClearContext listed
- Exit the program
